FREE EXPRESS SHIPPING | RISK-FREE 30 DAYS RETURNS | AFTERPAY NOW AVAILABLE

Shipping

 I’ve ordered, what’s next? 

  • Once you have checked out, you will be given an order number together with a tracking number for your delivery.
  • If you order before 12pm AEST, we will do our best to ensure that it is processed and dispatched the same day (assuming it is a business day). Otherwise, and in general, it will be the next business day. Please note that during sale periods, there may be delays.  
  • Most important, please make sure your details are correct at checkout as MyJulz cannot be liable for delays caused due to input errors.  Once your package has been collected, you won’t unfortunately be able to make any changes to your order. 

Tell me about delivery 

  • All MyJulz orders are dispatched and sent express with Australia Post. We ask that our customers liaise directly with Australia Post for any enquiries relating to delivery of their order.   
Australian Customers
  • Free express shipping 
  • Delivery within 3-5 business days.  
New Zealander Customers 
  • Free express shipping for orders over $250.
  • Orders under $250 will incur a delivery fee of $25.
  • Delivery within 7 -12 business days.
Other International Customers 
  • Free express shipping for orders over $450.
  • Orders under $450 will incur a delivery fee of $35.
  • Delivery within 7 -12 business days.
  • For all international customers, please note that your local customs offices may charge additional duties and taxes. Unfortunately, MyJulz is not responsible for any additional fees or delay in delivery due to these sorts of circumstances. 

  • Please note that delivery times are estimates only – Australia is a fairly large country and some areas take a little longer to receive packages than others (such as Western Australia) In general, delivery times may be longer for remote areas. Having said that, we want to make sure that you receive your new MyJulz asap and will at all times endeavour to be as speedy as we can on our side. 
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